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Retail & Omnichannel Commerce articles

Showing 1–31 of 152
The Art & Science of People Pleasing in Retail
Retail & Omnichannel Commerce

The Art & Science of People Pleasing in Retail

Brands must prioritize creating enjoyable shopping experiences over mere satisfaction, redefining retail strategies to thrive in today's dynamic market.

STOrai Magazine STOrai Magazine Jan 15 · 6 min
Redefining Retail: A Leap Into the Future of Commerce
Retail & Omnichannel Commerce

Redefining Retail: A Leap Into the Future of Commerce

Explore the transformative trends shaping India's retail sector, from e-commerce evolution to AI innovations and sustainability initiatives.

STOrai Magazine STOrai Magazine Jul 24 · 10 min
Positive Shopping Experiences: The Journey is Expected to Be Just as Enjoyable as the Destination
Retail & Omnichannel Commerce

Positive Shopping Experiences: The Journey is Expected to Be Just as Enjoyable as the Destination

New age consumer expectations are compelling retail environments to create positive, meaningful, and enjoyable shopping experiences.

STOrai Magazine STOrai Magazine Jun 18 · 5 min
Enhanced Brand Storytelling in the Digital Age
Retail & Omnichannel Commerce

Enhanced Brand Storytelling in the Digital Age

Brand storytelling in the digital age is about forging an emotional connection through authentic, consistent narratives across various digital platforms.

STOrai Magazine STOrai Magazine Jun 06 · 6 min
What is the Lasting Impact of Positive Customer Experience in Retail?
Retail & Omnichannel Commerce

What is the Lasting Impact of Positive Customer Experience in Retail?

The concept of CX has evolved into a critical element of business strategy. Exploring its transformative power for enduring customer relationships, brand loyalty, and driving sustained growth.

STOrai Magazine STOrai Magazine May 15 · 7 min
Empowered Employees, Enchanted Customers: The Symbiotic Success in Retail
Retail & Omnichannel Commerce

Empowered Employees, Enchanted Customers: The Symbiotic Success in Retail

Discover the undeniable link between employee satisfaction and exceptional customer experiences.

STOrai Magazine STOrai Magazine Mar 28 · 8 min
Physical Stores that Lead the Experience Revolution Will Thrive
Retail & Omnichannel Commerce

Physical Stores that Lead the Experience Revolution Will Thrive

The digital shopping experience is not going anywhere. But neither is the store experience. Find out what will make people go back to stores to shop.

STOrai Magazine STOrai Magazine Dec 11 · 5 min
Unlocking Retail Success: Personalised Videos That Speak to Your Customers
Retail & Omnichannel Commerce

Unlocking Retail Success: Personalised Videos That Speak to Your Customers

Personalised video engagement, featuring real speaking avatars and dynamic variables, is transforming customer connections. Read on to know more.

Pandia Rajan Pandia Rajan Nov 21 · 4 min
Vision for India's Retail Sector
Retail & Omnichannel Commerce

Vision for India's Retail Sector

Examining the past, present and future of retail in India.

STOrai Magazine STOrai Magazine May 03 · 14 min
Automation & Streamlining Processes Are Key for Retail Industry to Thrive
Retail & Omnichannel Commerce

Automation & Streamlining Processes Are Key for Retail Industry to Thrive

Highlighting certain must-haves for retailers to thrive in a post-pandemic world.

STOrai Magazine STOrai Magazine Apr 20 · 4 min
The Omnichannel Retail Experience Is Here to Stay, But How Will it Evolve?
Retail & Omnichannel Commerce

The Omnichannel Retail Experience Is Here to Stay, But How Will it Evolve?

What is the future of the ever-popular omnichannel retail experience, and what will a customer journey entail?

STOrai Magazine STOrai Magazine Jan 09 · 8 min
How Does Tech Impact Offline Retail?
Retail & Omnichannel Commerce

How Does Tech Impact Offline Retail?

A deep dive into ever-evolving trends to understand how retailers are changing the offline experience for customers to redefine the term ‘omnichannel’.

STOrai Magazine STOrai Magazine Dec 07 · 8 min
Transform or Be Transformed
Retail & Omnichannel Commerce

Transform or Be Transformed

Digital transformation isn’t a choice anymore. Going about it with careful planning can ensure that the journey is smooth, say retail leaders and technocrats.

STOrai Magazine STOrai Magazine Oct 04 · 8 min
Keys to success for retail sector in India
Retail & Omnichannel Commerce

Keys to success for retail sector in India

Considering the complex interplay of factors reshaping retail in India, here are critical imperatives to succeed not just in the next year but also in the next decade

STOrai Magazine STOrai Magazine Aug 12 · 3 min
Desi disruptions
Retail & Omnichannel Commerce

Desi disruptions

Interplay of several factors will shape the contours of retail in India.

STOrai Magazine STOrai Magazine Aug 03 · 9 min
Made in India game changers
Retail & Omnichannel Commerce

Made in India game changers

Nandan Nilekani, Founding Chairman of the Unique Identification Authority of India (UIDAI) on the indigenous technologies that are reshaping Indian retail.

STOrai Magazine STOrai Magazine Jul 26 · 10 min
Winds of change
Retail & Omnichannel Commerce

Winds of change

Top 5 trends that are reshaping retail across the world

STOrai Magazine STOrai Magazine Jul 20 · 6 min
Changed consumers, new expectations
Retail & Omnichannel Commerce

Changed consumers, new expectations

Experts share about the shifts in consumer expectations about experience.

STOrai Magazine STOrai Magazine Jun 29 · 7 min
Loyalty matters
Retail & Omnichannel Commerce

Loyalty matters

What it takes to get today’s customer coming back to the store for more.

STOrai Magazine STOrai Magazine Jun 07 · 5 min
The sustainability imperative
Retail & Omnichannel Commerce

The sustainability imperative

Another green revolution is on its way. This time, it’s through our supply chains.

STOrai Magazine STOrai Magazine Feb 11 · 11 min
Transforming lives with tech
Retail & Omnichannel Commerce

Transforming lives with tech

Technology is helping HR to better understand employees and offer a more personalised engagement in a faceless digital world.

STOrai Magazine STOrai Magazine Jan 31 · 12 min
Making D2C click
Retail & Omnichannel Commerce

Making D2C click

Founders of Direct-to-Consumer brands share the mantras for creating a successful business.

STOrai Magazine STOrai Magazine Jan 13 · 9 min
Work in progress
Retail & Omnichannel Commerce

Work in progress

Retail has changed. But the transformation isn’t over yet. Knowing what more will change can help retailers adapt, differentiate and succeed.

STOrai Magazine STOrai Magazine Dec 29 · 10 min
The transformation possibilities for HR
Retail & Omnichannel Commerce

The transformation possibilities for HR

Industry veteran B S Nagesh shares a fresh perspective on how human resource professionals should transform and evolve beyond 2021.

STOrai Magazine STOrai Magazine Dec 20 · 10 min
Consider visual merchandising as silent selling
Retail & Omnichannel Commerce

Consider visual merchandising as silent selling

An expert shares about the rising importance of Visual Merchandising in delivering experiences and bringing back footfall to stores.

STOrai Magazine STOrai Magazine Oct 18 · 10 min
Roadmap to adaptive retail
Retail & Omnichannel Commerce

Roadmap to adaptive retail

Navigate the post-pandemic economy and offer differentiated and delightful customer experiences with these expert recommendations.

STOrai Magazine STOrai Magazine Oct 04 · 8 min
GlobalLinker members win top 3 ReTech Startup Awards
Retail & Omnichannel Commerce

GlobalLinker members win top 3 ReTech Startup Awards

At the recent Retail Technology Startup awards organised by the Retailers Association of India, GlobalLinker members bag the top 3 awards.

GlobalLinker Staff GlobalLinker Staff Oct 01 · 4 min
Key technology trends that are reshaping retail
Retail & Omnichannel Commerce

Key technology trends that are reshaping retail

Examining major retail technology trends in the new normal.

STOrai Magazine STOrai Magazine Sep 27 · 6 min
Smart sustainability
Retail & Omnichannel Commerce

Smart sustainability

Industry 4.0 technologies such as AI & ML can help retail organisations create the optimal sustainability model to become responsible and profitable.

STOrai Magazine STOrai Magazine Sep 06 · 7 min
Have confidence in India's consumption potential
Retail & Omnichannel Commerce

Have confidence in India's consumption potential

Bijou Kurien, Chairman of RAI and Strategy Board Member, L Catterton Asia shares his views on the current situation of retail in the country.

STOrai Magazine STOrai Magazine Aug 30 · 12 min
One day at a time
Retail & Omnichannel Commerce

One day at a time

Global talent & branding executive reflects on professional and personal lessons learnt from the pandemic.

STOrai Magazine STOrai Magazine Aug 23 · 7 min