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Showing 1–16 of 16
Relearning retail
Retail & Omnichannel Commerce

Relearning retail

What retail stalwarts across formats and categories of retail have learnt, unlearnt and relearnt, thanks to the pandemic.

Shiv Joshi Shiv Joshi Aug 05 · 8 min
Lasting wisdom: Lessons from the pandemic for retail businesses
Retail & Omnichannel Commerce

Lasting wisdom: Lessons from the pandemic for retail businesses

Insights from the pandemic for retail businesses to help them survive in the new normal and beyond.

Shiv Joshi Shiv Joshi Jul 27 · 5 min
Guru mantras
Retail & Omnichannel Commerce

Guru mantras

Some of India’s most respected retailers share strategies for MSME retailers to help them succeed.

Shiv Joshi Shiv Joshi Dec 07 · 10 min
New world, new ways
Retail & Omnichannel Commerce

New world, new ways

The retail industry used the lockdown as a once-in-a-lifetime opportunity to reinvent workplaces and bring in lasting, positive changes.

Shiv Joshi Shiv Joshi Nov 25 · 10 min
Indian home and housewares market overview
Retail & Omnichannel Commerce

Indian home and housewares market overview

Examining the home products and housewares market in India.

Shiv Joshi Shiv Joshi Feb 26 · 5 min
The African unicorn
Retail & Omnichannel Commerce

The African unicorn

Jumia has emerged as the undisputed ruler of Africa’s ecommerce retail landscape beating big game like Alibaba and Amazon

Shiv Joshi Shiv Joshi Nov 18 · 8 min
Truth be told: Busting myths around HR, legal, compliance and SMEs in retail
Retail & Omnichannel Commerce

Truth be told: Busting myths around HR, legal, compliance and SMEs in retail

In the fourth article of the series, Shiv Joshi of the Retailers Association of India busts some common myths pertaining to HR, compliance and SMEs in retail sector.

Shiv Joshi Shiv Joshi Jul 06 · 6 min
Truth be told: Busting myths around customer service & finance in retail
Retail & Omnichannel Commerce

Truth be told: Busting myths around customer service & finance in retail

Read the third article in the series unravelling the myths and facts in the retail industry.

Shiv Joshi Shiv Joshi Jul 05 · 7 min
Truth be told: Busting myths around supply chain, payments, digital & e-commerce
Retail & Omnichannel Commerce

Truth be told: Busting myths around supply chain, payments, digital & e-commerce

Read the second article in the series unraveling the myths and facts in the retail industry.

Shiv Joshi Shiv Joshi Jul 04 · 8 min
Truth be told: Busting myths around strategy, marketing & branding
Retail & Omnichannel Commerce

Truth be told: Busting myths around strategy, marketing & branding

First in the series of articles unraveling the myths and facts in the retail industry. Read on to find out more.

Shiv Joshi Shiv Joshi Jul 03 · 8 min
The Experience Project
Retail & Omnichannel Commerce

The Experience Project

To improve customer experience, retailers are refurbishing 8 key areas of their business.

Shiv Joshi Shiv Joshi Mar 27 · 11 min
Back to basics: 3 best practices of big businesses that SMEs should embrace
Sales & Business Development

Back to basics: 3 best practices of big businesses that SMEs should embrace

The 3 best practices SMEs need to embrace in order to scale and grow.

Shiv Joshi Shiv Joshi Jan 22 · 6 min
E-commerce: Opportunity, not challenge
B2B Ecommerce Solutions

E-commerce: Opportunity, not challenge

Shiv Joshi shares that when we start looking at e-commerce as yet another channel to grow business, its potential will start becoming clear.

Shiv Joshi Shiv Joshi Oct 26 · 3 min
The Smart Squad
Retail & Omnichannel Commerce

The Smart Squad

Three technologies that have the power to take retail into the future.

Shiv Joshi Shiv Joshi Oct 05 · 7 min
Meet the consumer of the future
Retail & Omnichannel Commerce

Meet the consumer of the future

Good companies understand their customers’ changing behaviour and adapt accordingly. Great ones go a step further to anticipate consumer shifts and prepare.

Shiv Joshi Shiv Joshi Sep 17 · 14 min
Let the machines in
Retail & Omnichannel Commerce

Let the machines in

Strategic technology trends for supply chain and how retailers can use them to gain a huge competitive advantage.

Shiv Joshi Shiv Joshi Jul 02 · 12 min