Help Centre

Step 1: Click on “Post an RFQ” to get started.
Step 2: In the “Tell us what you need” field describe your product or service and enter key details like your product name, desired quantity, delivery location and other specifications. You can even upload an image or add an image link. Click on “Generate RFQ”
Step 3: Overlay opens to enter mobile number, select country code and check on Captcha. Click on “Continue” and enter the OTP you receive on your mobile to “Verify”.
Step 4: The in-built AI capability will generate a smart RFQ to help you find the right suppliers. Carefully review and edit the AI generated output, as this may vary from your requirements. After a thorough review, click on “Post Request Now”.
You will also have the option to Invite recommended sellers to quote on your RFQ.

No worries! You can start adding requirement details and the inbuilt AI capability will guide you with suggestions to describe your requirement clearly and accurately.
Before posting, review the AI generated output, as this may vary from your requirements.
If your requirement is specific and clear, you simply delete the AI generated copy and enter your own requirement.

Once you click on “Generate RFQ”, your requirement is converted into a structured RFQ draft. You can now review and edit it before publishing.

Currently this is not possible, to ensure the quotes you may have received then do not create a mismatch. You may close this RFQ and create a new one real quick.

Once you're satisfied with your RFQ draft, just click the “Post Request Now” button to make it live and visible to sellers.

After posting your RFQ, GlobalLinker recommends sellers that you can invite to view and respond to your RFQ.

Provide detailed requirements (technical specs, certifications needed, delivery timelines, preferred location). The clearer you are, the more relevant and competitive seller quotes you’ll receive.

Your RFQ is matched with relevant sellers on GlobalLinker. Sellers receive notifications and can submit their quotations. You’ll see all responses in your inquiry dashboard for easy comparison.

Posting an RFQ is free. However, if you’d like GlobalLinker to actively discover and facilitate sellers on your behalf, a paid Seller Discovery & Facilitation Service is available. Concierge Service

Yes, you can do so by ‘Closing’ your RFQ at any time from your dashboard.

Yes, you’ll receive notifications via email and WhatsApp when a seller submits a response to your RFQ.

Our team monitors RFQs. If responses are limited, we can nudge sellers or suggest alternate sourcing options. You can also re-post or broaden your requirement (e.g., alternate size/ grade/ packaging).

Yes. Once you receive quotations, you can message sellers directly via our chat, to clarify questions, or negotiate better terms before finalizing.

Sellers may suggest close alternatives if your requirement is highly specific. You can evaluate and decide whether to consider these, or refine your RFQ for a better match. You may also mention it in your RFQ if you are open to alternatives or variances. You may also use the chat option to discuss with the seller directly.

You can still benefit by posting your RFQ – it helps benchmark prices, explore better options, and ensure you’re working with vetted sellers.

An RFQ (Request for Quotation) is a formal invitation by a buyer seeking detailed pricing and terms for specified products. Responding promptly and accurately can help you win new business and forge lasting partnerships. It signals strong buyer intent—so it's key to respond with clarity and precision.

Once logged into your Seller Account (seller.globallinker.com), RFQs raised by buyers on the main/buyer-facing site (globallinker.com) appear on your dashboard. You can access, review, and take action on them from there. You also receive notifications via email, WhatsApp and in-App for RFQs relevant to your business category.

To respond:

• Carefully review buyer requirements (quantity, specs, delivery timelines, payment terms, etc.).

• Draft a clear cost breakdown including unit price, total cost, any applicable taxes, shipping, and payment terms.

• Address all details accurately—your quote might be treated as a binding document. Here is a useful guide.

• Submit the quote promptly via the seller panel.

• You must submit your quotation with price, lead time, and terms. Ensure your quote is professional and complete.

Yes! If the buyer’s needs evolve or you need to adjust pricing or terms, use the "Modify Quote" feature to resubmit your revised proposal. You can negotiate with the buyer by directly chatting with them

Use the "Send Formal Quotation" function in your RFQ interface to deliver a professional quote. Ensure it includes:

• Quote reference number

• Link the product from your catalogue on GlobalLinker that you would like to show the buyer. If the product is not present in your catalogue, don’t worry quickly add it.

• Detailed pricing, quantity, delivery terms, and payment terms for this inquiry (RFQ)

• Expiry timelines, if any

Review & ‘Submit’ your quote.

This formal quote helps you present a clearer, more credible offering.

Here’s the RFQ journey from a seller's perspective:

1. RFQ raised - buyer

2. Respond with Quote - seller

3. Modify Quote if needed - seller

4. Request for Formal Quotation - buyer

5. Send Formal Quotation - seller

6. Await confirmation or order placement - buyer

You can watch this short video to understand the journey.

• Respond quickly—timeliness can give you an edge.

• Be specific and transparent in pricing and terms. Highlight certifications, experience, or unique strengths.

• Maintain visibility by regularly checking your RFQ dashboard.

Verify your seller profile is complete and up-to-date to build trust and visibility. Download the App to get notifications and respond quickly

Not all buyers reply immediately. You can send a polite follow-up on chat. If no response, treat it as lead generation—your quote is now on their record for future orders.

Your seller dashboard shows RFQs you’ve received, responded to, and current statuses. This helps manage follow-ups.

Download the Appto respond to RFQs, manage your catalogue and do much more on the go.

Not every RFQ converts, but each is an opportunity to build visibility. Keep your profile updated and responsive—buyers often come back for repeat or new requirements.

You must be 18 years or older and part of a Small and Medium Enterprise to sign up.

GlobalLinker is an online networking platform with 450,000+ members that helps small and medium-sized enterprises (SMEs) connect with each other, grow their businesses, and access new markets. It is a one-stop shop for SMEs, providing them with community and commerce features helping them in 4 significant ways:

Digitisation: GlobalLinker can help you digitise your business by creating a digital profile that is SEO enabled, building an e-commerce enabled catalogue/store, and offering tools such as supply chain management to digitise and streamline your business. Your catalogue will also be listed on the GlobalLinker marketplace, enabling you to get enquiries.

Networking: You can find and connect with other SMEs in your country and globally through GlobalLinker's online marketplace and matchmaking algorithms.

Partner solutions: GlobalLinker partners with reputable organisations to offer SMEs preferential rates on a variety of services, such as banking, insurance, and marketing.

Access to overseas markets: GlobalLinker can help you get listed on the Indian Business Portal, a B2B digital marketplace that enables SMEs from India to showcase their products to the entire world, identify new markets for their products, and grow their sales with new buyers.

SMEs can directly plug-in their catalogue in the GlobalLinker marketplace so that your products can be found by other buyers and you can start getting enquiries.

No, your Company may or may not be registered in India. However, most of the content, special offers etc. are currently relevant to India based companies and users. In order to have your Company verified on GlobalLinker, you may submit your Company legal document issued by legal authorities of your country.

Note: Be sure your use does not violate any local laws of your country.

GlobalLinker can be accessed via laptop, mobile and tablet:

Website/Mobile Site: https://globallinker.com

Android: On Google Play, search for 'GlobalLinker'

iPhone: On App Store, search for 'GlobalLinker'

GlobalLinker is an online networking platform with 450,000+ members that helps small and medium-sized enterprises (SMEs) connect with each other, grow their businesses, and access new markets. It is a one-stop shop for SMEs, providing them with community and commerce features helping them in 4 significant ways:

Digitisation: GlobalLinker can help you digitise your business by creating a digital profile that is SEO enabled, building an e-commerce enabled catalogue/store, and offering tools such as supply chain management to digitise and streamline your business. Your catalogue will also be listed on the GlobalLinker marketplace, enabling you to get enquiries.

Networking: You can find and connect with other SMEs in your country and globally through GlobalLinker's online marketplace and matchmaking algorithms.

Partner solutions: GlobalLinker partners with reputable organisations to offer SMEs preferential rates on a variety of services, such as banking, insurance, and marketing.

Access to overseas markets: GlobalLinker can help you get listed on the Indian Business Portal, a B2B digital marketplace that enables SMEs from India to showcase their products to the entire world, identify new markets for their products, and grow their sales with new buyers.

You can directly plug-in your catalogue in the GlobalLinker marketplace so that your products can be found by other buyers and you can start getting enquiries.

You can find potential buyers/ clients on GlobalLinker for your business in 3 ways -

You can connect with SMEs from your target industry on GlobalLinker by reaching out to them and sharing your business profile with them

You can also share your business profile on GlobalLinker timeline and potential buyers/clients can reach out to you for your products/services

You can add your products and create a digital catalogue which will become a part of the GlobalLinker marketplace where other SMEs looking for similar products can find you and reach out to you

If you are a manufacturer/trader then your digital catalogue can become a part of Indian Business Portal: a B2B digital marketplace which promotes SME exports, helps them in getting into new markets and find new foreign buyers.

Once you have signed up on GlobalLinker, you can create and publish your ecommerce enabled online store with us for free.

The online store will then be reviewed and added to Indian Business Portal, which is an international trade hub for Indian exporters and foreign buyers. It is developed to empower SME exporters to identify new markets for their products and grow their sales with new buyers.

Also, there are no charges associated for adding your online store to the Indian Business Portal.

GlobalLinker is a valuable resource for SMEs looking to grow their businesses. The platform offers a variety of tools and resources to help SMEs digitise their operations, connect with potential customers and partners, and access exclusive deals and discounts.

Here are some of the benefits of using GlobalLinker:

Digitised online presence: You can build your online presence and catalogue from GlobalLinker. You can enable your catalogue to receive inquiries or payments, and share your catalogue with your existing clients to digitise your order management.

Increased inquiries/sales: You can connect with potential customers/businesses from all over the world and explore new markets, which can lead to increased sales and revenue for your business.

Improved efficiency: You can digitise your operations and streamline your business processes with tools like Linker.store, Supply chain management solutions, BrandLinker. This can save you time and money, and allow you to focus on growing your business.

Enhanced networking: You can connect with potential partners and suppliers. This can help you grow your business and reach new markets.

Access to exclusive deals: GlobalLinker partners with reputable organisations to offer exclusive deals and discounts to its members. This can save you money on products and services that you need for your business.

To Sign Up, follow these simple steps:

1. Select Sign Up on GlobalLinker

2. Choose your preference in creating your account:

1. Your social profiles in Google, LinkedIn and Facebook or by completing the member registration form OR

2. Entering your personal details like complete name, email address, mobile number, a password

1. Verify your account by entering your mobile number and entering the OTP sent to your mobile.

2. Register your Company:  Now enter the full name of your Company to create a new account for your company. Provide additional information to your company account. If your Company is already registered, select the company name from the drop down Or If you are registering your Company, click on 'Add Company' next to your company name in the drop down, and provide the required company details.

3. Provide Profile Verification information.

Yes, it is absolutely free to sign up.

After you have signed up and verified your email ID and mobile number, you may Sign In by following these simple steps:

• Click here to Sign In to your account
• Enter your username (registered email id) and password and click on the 'Sign In' tab

In case you are unable to Sign In, kindly check your below details:

1. Email address
2. Password - In case you do not remember your password you may reset your password by following the simple Forgot Password steps

To reset your password, follow these simple steps:

• Click here to visit GlobalLinker
• Click on ‘Forgot Password?’ link under the 'Password' field
• Enter your registered email address and click on ‘Send’. An email with a link to reset your password will be sent to your email address. Please click on the link (PS: Please wait a few minutes to receive it. If you don’t receive the mail, please check your spam folder.) 
• You will be directed to the ‘Reset Password’ page. Enter and confirm your new password
• Sign In to your account using your new password

To Sign Out, click on your (logo/picture) (or initials) on the top right and click on 'Sign Out'.

You may want to check the following:

• The email OTP email may have been sent to your email’s 'spam' folder. If you have not received it, you may:
  • Sign in to your account
  • Resend the account verification email by clicking on the 'Resend email' button
• The email ID is incorrectly entered. To check if your email entered is incorrect, you may:
  • Sign in to your account and view your email ID under ‘Email Confirmation’.
  • To update your email ID, select 'Change Email Address' to enter your preferred email address in 'New Mail'.
  • Click on confirm to make the change

 Note: Please enter the OTP sent to your recently changed email address to verify it.

Contact us if the issue persists

The OTP may not work due to the following reasons:

• The OTP may have expired, as the email OTP is active only for 30 minutes. You may sign in to your account and request for a new OTP by clicking on the 'Resend email' button.
• You may have requested for the OTP multiple times, due to which the earlier OTPs sent may have expired.

You may want to check the following:

• The mobile number is incorrectly entered and hence you may have not received the mobile OTP.

To check if your mobile entered is incorrect, you may:

1. Sign in to your account and click on 'Change Mobile number' under 'Mobile Confirmation' .
2. To update your mobile number, enter your preferred mobile number in 'New Mobile' field.
3. Click on confirm to make the change.

Note: Please enter the OTP sent to your recently changed mobile number to verify it.

• Ensure your mobile is in a network area so it is enabled to receive SMS
• Ensure there is sufficient storage in your device to receive SMS

Contact us if the issue persists

The OTP may not work due to the following reasons:

• The OTP may have expired, as the mobile OTP is active only for 15 minutes. You may Sign in to your account and request for a new OTP by clicking on the 'Re-generate OTP' button.
• You may have requested for the OTP multiple times, due to which the earlier OTPs sent may have expired.