Setting Measurable Goals is the key to driving Business Performance.
Recently a Business Leader shared his Leadership Team Goals with me. Every employee had 10-15 "Goals". The Goals included Discipline, Integrity, Team Work. He is not the only one approaching Goal Setting from a "Right Attitude/Behaviour/Skill" perspective.
The thumb Rule for Goals is very simple: Can you plot progress on a graph? If not you are probably asking your people to exhibit desired behaviours instead of achieving Business Results.
Next time you are setting Goals for your people or yourself - ask a simple question. Can you plot the Goals on a Graph? If not, you probably need to rework the Goal Sheet.
Business Owners - Are you People working for you or for the money you pay them? The difference is probably showing up in your balance sheet - Look at the relationship between Profitability & Total Manpower Cost. Engaged People deliver greater value. Taking the right steps to enhance Employee Loyalty, Commitment and Advocacy will get you a better ROI than Incentives, Higher Pay Packages and Picnics.
Robust Organization Design, Clear Job Descriptions, Fair Performance Management Process, Capability Development and Career/Succession Planning are not just basic HR processes - they are the Levers for driving Engagement.
Are you pressing the Right Levers or are you Acquiring Talent while Talent is seeping away - visibly in the form of High Performer Attrition and invisibly in the form of low effort.