Cucent Consultants Private Limited
Chennai, India
Business Services & Consultancy > Human Resources
CX managment through people
We at Cucent believe that CX management should be a holistic approach. Process, Product and People are the three key elements of a company’s system and all of them need to be focused on for an overall improvement in CX management. People are an important part of the CX Management system. They need to be assessed and trained on the latest requirements of process and expectation as required by the customers and market and also imbibing the Skills and Attitudes for the same.
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Cucent is run by two seasoned professionals and they have over three decades of real-world experience in conducting Executive Assessment, Corporate Training, and Business Consulting. They have worked in multinational companies at very senior level positions handling national and international assignments.
Our advisory board of eminent members consists of accomplished management professionals in different industry segments and accomplished leaders in management education
Our consultant's panel comprises of professionals from varied backgrounds with experience in mentoring, coaching, development, and running a large business in India and Abroad. Most of them are certified in Sales Coaching, Leadership mentoring, Setting service standards, Competency assessments, HR Practices etc.
Jun 2017
1 - 10 employees
₹25 lac - ₹1 crore
Professional Services
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Head-office/Primary office
2, 4th Cross Street, Lakshmi Nagar, Porur
Chennai - 600116
IndiaGST Number: 33AAGCC0931P1ZM
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22 Mar 2019, 5 min read
Leadership & Management
Why only training is not enough
People management expert, V Sivasubramaniam shares four key points to keep in mind while creating a training programme for first line managers.
- Like 4
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